Shipping Policy

Delivery times

Delivery times depend on availability and carrier.
On average orders arrive to our customers in 5 to 7 days from the day order is placed.
Orders for in-store pick up will be packaged for pick up and held at our showroom for 30 days.

Carriers

Small orders less than 8 Lbs. are shipped via USPS Priority mail.
Rush orders are sent via USPS Express 2nd day expedited service.
Overnight orders are sent via USPS Express mail overnight.
For commercial shipping services and for packages over 12 Lbs. we use UPS Ground.

Back Orders

Back orders are shipped within 30 days or cancelled thereafter.
We don’t cancel backorders before 30 days unless our customer requests such cancellation.br / If we determine that we can’t deliver your order within the time frame we’ll contact you via email immediately.

Free Shipping

Orders of $150+ get FREE SHIPPING to all 48 contiguous United States. (*Garden Aluminum Sculptures are excluded).

Additional Shipping Questions

If you have any questions about your order please contact us at info@incazteca.com